The xSellco guide to e-commerce customer service

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Lyndsay McGregor

Lyndsay McGregor is the Content Manager at xSellco where she writes about all things e-commerce. In a past life, she was an award-winning B2B journalist, covering the retail and fashion industries, sustainability and technology.

You'll learn:

  • Simple steps to solve key e-commerce customer service challenges
  • The metrics top customer service teams track to improve performance
  • Tactical tips and growth hacks from six e-commerce businesses

 Access to better technology and faster internet means online shopper expectations around customer service are growing every day—not least when it comes to speed. Let us show you how better, faster customer service can help your business stand out in the hyper-competitive world of e-commerce.

What's inside?

Product and price are important, but customer service will make or break your business. This 20-page guide includes actionable advice we think will benefit sellers of all size.

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© 2017 xSellco Limited. Registered in Dublin, Ireland. Registration Number: 509821. 15–17 Percy Place, Dublin 4, Ireland.

Customer service will make or break your business. This 20-page guide includes actionable advice that will benefit online sellers of all size.

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